What sets Hokipo apart

Hokipo takes a lot of pride in being Har Ghar Ka Humsafar and we understand that this tag comes with a lot of responsibility which is why our team is consistently committed to making sure that in this generation of red flags, Hokipo stands apart as the greenest flag ever. We might have made the brand but it’s you who have truly built the brand, and we are determined to give back to you through both our quality products and services. We have tried to make Hokipo as welcoming as possible while also instilling the feelings of attachment, comfort, and compassion through our very logo itself. Hokipo is continuously trying to make sure that our values, principles, and vision don’t just become some statements that we claim to associate ourselves with but actually actively bring these words to life in whatever small or big way possible. We strive to go beyond the trenches of words being just that- words and rather making the true meaning of them a reality. We don’t just talk big, we act big, too. We know whatever we say is very important for us, for you, and for the relationship we are trying to foster with one another, thus, we take our words and what we are trying to convey through them very seriously.

We completely recognise that a home, is a rather intimate space, almost like a sanctuary, something that you cannot afford for anybody or anything to infiltrate, so whatever decisions you make, brings you closer to making that house a home in the most profound way possible, and everytime you choose to trust us, our passion to serve you in the best way possible only grows stronger. Hokipo promises to be the strongest foundation of this dream of yours. And these are not mere combinations of alphabets from our part but an actual reflection of our work. We stand by the fact that home furnishing isn't just about filling space– it's about making a statement and leaving a lasting impact! 

Here, quality is not just a buzzword but a Humsafar’s Vaada of allegiance. And contrary to popular belief that makes doing the bare minimum a big deal, it, for us, is just the beginning of all the greatness that we have in store for you, that you rightfully deserve, without making a huge deal out of it. All of our products are crafted with care and attention to detail. And just like our customers, who believe in shattering the glass ceiling, we too, thrive on pushing the boundaries of innovation and exploration through our designs and offering a plethora of options to choose the right fit for your dream home. We're continuously challenging the boundaries of what's possible in home decor. We, at Hokipo, don’t consider functionality to be boring. It doesn’t have to come at the cost of sacrificing style. We dare to be different unabashedly. We are all about having your cake and eating it too– and then throwing a party on top of it!  From clever storage solutions to multi-functional covers, that don’t just beautify your furniture but are also easy to wash, and maintain and that lasts forever, every Hokipo product is designed with the modern homeowner in mind. So that you can enjoy the best of both worlds- practicality and style- without compromise. 

We are also staunch supporters of transparency. How we collect and use user information should be known to you for an added level of trust because when you choose to depend on us with your home-furnishing choices, your privacy shouldn’t be a concern to you in the process of doing so. Hence, we have chosen to prominently mention these details, in depth, on our website, and you can access these sections very easily, whenever you wish to, simply by scrolling to the very bottom of the webpage. But for your information, we collect device information using cookies, log files that track actions occurring on the site, and collect data including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps. Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as ‘Order Information’. When we talk about ‘Personal Information’ in the Privacy Policy, we are talking both about Device Information and Order Information. We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this order information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Further, at Hokipo, customer care is not merely a goal but a priority, and we are completely aware that you have heard this from probably every brand you’ve ever come across and perhaps your experience with them may not have always signaled towards the care part of it but for us, it forms the very core of our being. Once our system processes your order, your products are inspected thoroughly to ensure they are in perfect condition. After they pass through the final round of quality checks, they are packed and handed over to our trusted delivery partner. Our delivery partners then bring the package to you at the earliest possibility (We usually dispatch most orders within 24 hours (excluding Sundays and public holidays). Most of the shipments are delivered in 3 to 7 working days depending upon the location from which it is placed. In case, our delivery partners are unable to reach your provided address or can’t make it at a suitable time, they will contact you to resolve the issue. And in case of any other query or issue, we are just a call or mail away, so reaching out to us won’t make you feel that you’d much rather climb a damn mountain than try resolving your problems. Rest assured, whatever may be the circumstance, your ease always is of utmost importance to us and we will be here, ready to guide you, however you need and whenever you need. It’s more than a promise! 

HOKIPO's journey began with a simple yet profound vision: to provide exceptional home furnishing, home utility and kitchen products that not only enhance the functionality of households but also bring beauty and comfort into people's lives, and as HOKIPO continues to evolve, it remains committed to its mission of being a trusted companion to every home. It dreams of a world where every home feels complete, where families feel supported and inspired, and where HOKIPO continues to be an essential part of these heartwarming ‘Humsafar’ stories. If you have already made us a part of your story, thank you. If you haven’t, we truly hope we soon get the privilege of it.